Shipping policy

Shipping & Returns

Shipping Policy

Processing Time:

  • All orders are processed within 1-3 business days. You will receive a confirmation email once your order has shipped.

Shipping Methods:

  • We primarily use USPS for all domestic and international shipments. The shipping methods available at checkout include:

    • Standard Shipping (USPS Ground Advantage): 2-5 business days

    • Expedited Shipping (USPS Priority Mail): 1-3 business days

Shipping Rates:

  • Shipping costs are calculated at checkout based on the weight of your order and your location.

  • Orders over $100 qualify for free standard shipping within the contiguous United States.

Order Tracking:

  • Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.

Delivery Issues:

  • If your order does not arrive within the estimated delivery timeframe, please contact us at kayley@kaliandgrace.com for assistance.

  • We are not responsible for lost or stolen packages. If you suspect your package is missing, please check with your local USPS office.

Returns:

  • Please refer to our Return Policy for information on returning items.